ISTQB® Certified Test Manager

ISTQB® Advanced Level Certification

5 days Manager, QA, Engineer
Next Course Dates:


Being a technical manager is hard enough, but managing the testing process is a unique challenge, requiring judgment, agility, and organization among other skills.

The course covers the critical processes, significant considerations, and fundamental management skills for people who lead or manage development and maintenance test efforts. It describes the development and use of the test plan, the test system, the bug tracking database, and the test tracking means. It covers the “people skills” needed to define and build your test team, hire the appropriate people, manage that team’s relationships with peers and managers, and distribute test work to other participants.

Finally, the course addresses the contextual issues of test projects, such as the economics of testing, the test effort within the project, etc.


Advanced Level Test Manager Qualification is aimed at people who have achieved an advanced point of their careers in software testing.

This includes people in roles such as:

  • Test Leader
  • Test manager
  • Test consultant
  • IT director
  • Project manager
  • Quality manager
  • Business analyst
  • Manager consultant


There are two options to attend to this course:

  • Without a certification
    • The participants must have at least 5 years practical experience out of which at least 3 years as Test / Quality Assurance Engineer, and at least 2 years in managing a test team.


  • Would like to have an Advanced Level ISTQB® Certification
    • The participants must have a valid certificate ISTQB Foundation Level
    • Participants should have at least 5 years practical experience out of which at least 3 years as Test / Quality Assurance Engineer and at least 2 years in managing a test team.
    • They must also subscribe to the Code of Ethics in the syllabus.

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Mr. Alon Linetzki - is an expert test engineer, testing coach and a testing consultant with over 23 years in testing, and over 33 years in IT. During his career, Mr. Linetzki have participated and managed various types of development projects and testing projects with a large range of technologies, size and sector domain orientation from telecommunication and finance, to banking and embedded systems.

He is the author of multiple testing classes, including: Testing in an Agile Environment, ISTQB® Agile Tester, Exploratory Testing, Measurements and Metrics for Making Good Quality Decisions, Test Process Improvement Using TPI®, Risk Based Testing, Writing Good Test Requirements, and Test Automation for Decision Makers, Introduction to Test Automation, Personal Communication and presentation Skills, Root Cause analysis in Testing and Adding business value increasing ROI in testing, and more.

Mr. Linetzki is a popular speaker in international testing conferences since 1995. He is the co-founder of the Israeli Testing Certification Board (, and the founder and chair of SIGiST Israel ( He is leading the ISTQB® Partner Program worldwide as part of the marketing working group. He is also one of the authors of the new ISTQB® Foundation Level Agile Tester Certification, and is involved in the next level certification of ISTQB® Advanced Level – Agile Technical Tester. Mr. Linetzki is also the ISTQB® Marketing Chair (March 2016).


Day 1

Chapter 0 – Introduction to Test Manager Syllabus

Chapter 1 – Basic Aspects of Software Testing

  • Testing in the Software Lifecycle
  • Specific Systems
  • Metrics & Measurement

Chapter 2 – Testing Processes

  • Test planning & control
  • Test implementation & execution
  • Evaluating Exit Criteria and Reporting
  • Test Closure Activities


Day 2-3

Chapter 3 – Test Management

  • Test Management Documentation
  • Test Plan Documentation
  • Test Estimation
  • Scheduling Test Planning
  • Test Progress Monitoring & Control
  • Business Value of Testing
  • Distributed, Outsourced & Insourced Testing
  • Risks-Based Testing
    • Introduction to Risk Based Testing
    • Risk Management
    • Risk Management in the Lifecycle
  • Failure Mode and Effects Analysis


Day 4

Chapter 4 – Reviews

  • The Principles of Reviews
  • Introducing Reviews
  • Success Factors for Reviews

Chapter 5 – Incident Management

Chapter 6 – Standards & Test Process Improvement

  • Improving the Test Processes


Day 5

Chapter 7 – Test Tools & Automation

  • Test Tool Concepts
  • Test Tool Categories

Chapter 8 – People Skills – Team Composition

  • Individual Skills
  • Test Team Dynamics
  • Fitting Testing Within an Organization
  • Motivation
  • Communication



Note: the syllabus outline may vary, and additions or subtractions of topics and subtopics information may occur – all in favor of delivering a better workshop content, that is relevant, up-to-date, and adding value.

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