Measurements & Metrics

for making good Testing Decisions

1-2 days Manager, QA, Engineer
Next Course Dates:


“If you can’t measure it, you can’t manage it.”- said Peter Drucker. As test professionals, we are faced with critical decisions we have to make along the life cycle. From choosing the right test strategy and approach, estimating the right amount of effort and budget, deciding if to add more test execution (cycle), to deciding what is the real quality of the system now, and more.

In this workshop Alon Linetzki aims to bring the awareness and knowhow for identifying, analyzing and maintaining important measurements and metrics (choosing the right ones…), for making critical and important decisions during the product development and testing life cycle. The GQM method for defining measurements & metrics shall be explained, and demonstrated.

Through presentation, discussion, debate, brainstorming and questioning, we shall go through terminology, methodology, and concepts to learn how to plan, design and use measurements & metrics in a meaningful way, that will help us make good testing decisions.

Relevant exercises are integrated into the workshop in order to close the gap between methodology and actual implementation.


Experienced test engineers, testing team leaders, test managers, Quality Assurance engineers, QA team leaders and QA managers that would like to know which metrics are critical and are worth setting up and maintaining for making good testing and quality decisions.


Participants should have knowledge in test planning & estimation, test design, test execution, cooperation with development; engineering and product, have exercised test status reports and have done some defects analysis.

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Mr. Alon Linetzki - is an expert in SW engineering and providing solutions for dev, test and QA teams and operations. With more than 32 years’ experience, in various roles, managing various team sizes, off-shore operations, across methodologies (agile, traditional), and complex environments.

Mr. Linetzki has been a developer, development team leader, test engineer, test manager, test director, and among others - system analyst, system administrator, and system architect.

He is the author of multiple workshops, including: ISTQB® Agile testing, Transition to Agile, Root Cause Analysis techniques, Test Process Improvement Using TPI, Measurements and metrics for making good quality decisions, Risk Based Testing, Exploratory Testing, Advanced Test Design & Optimization Using Tools, Personal Communication and presentation Skills, Test Automation for Decision Makers, Writing Good Test Requirements, Introduction to Test Automation, and more.

Mr. Linetzki is a co-author of the ISTQB® Agile Tester certification, and is the ISTQB® Partner Program Lead.

Mr. Linetzki is a popular speaker in international testing conferences since 1995. He is the co-founder of the Israeli Testing Certification Board (, and the founder and chair of SIGiST Israel (


Chapter 1 - Introduction to Measurements and Metrics

  • Introduction  

    • Presenting participants and coach

  • General

    • Measurement; Metric – definition

    • In which way should we use M&M

    • Measurements & metrics misconceptions  

    • Discussion exercise – measurements & metrics – why & how


Chapter 2 – Choosing the right metrics

  • Motivation

    • How decisions are really done?

    • The 7 most expensive words in a project

    • Why selecting good metrics is important?

    • Getting the right decisions, using the wrong metrics

  • GQM – Goal Question Metric
    • Introduction

    • Defining Business Goals (BGs) and Testing Goals (TGs)

    • Exercise – Defining Testing Goals [optional]

    • Asking the right questions

    • Exercise – Defining Questions [optional]

    • Defining the right metrics

    • Exercise – Defining Metrics

  • Using M&M for making Good Testing Decisions
    • Decision points during the product development lifecycle

    • Scenario exercise – what are our goals? How will we know we reached them? What will help us know that?

    • Integrating M&Ms, Setting up Dashboards


Chapter 3 – Measurement & metrics implementation

  • M&M Implementation and Operation

    • The Measurements & metrics Catalog

    • Roll Out

    • Benefits & Risks

    • Guidelines for success

  • Measurements & metrics in Agile
  • Workshop Retrospective



Note: the syllabus outline may vary, and additions or subtractions of topics and subtopics may occur – all in favor of delivering a better workshop content, that is relevant, up-to-date, and adding value.

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